Store and Privacy Policy

Customer Care

Care Instructions for Cotton Machine-Washable Pillow Inserts:

  1. Regular Cleaning: We recommend washing your cotton pillow inserts every 2 to 3 months, or as needed, to maintain their cleanliness and freshness.
  2. Machine Wash: Cotton pillow inserts are machine washable, making the cleaning process convenient. Use a front-loading or top-loading washing machine to ensure even distribution of the water and detergent.
  3. Preparing for Washing: Remove any pillowcases or covers from the pillow inserts before washing. If there are any stains, treat them with a small amount of mild detergent or stain remover before putting the inserts in the washing machine.
  4. Washing Cycle: Wash the cotton pillow inserts using a gentle or delicate cycle. Choose a cold or lukewarm water setting to prevent shrinkage and color fading. Avoid using hot water, as it may damage the fabric.
  5. Detergent Selection: Use a mild liquid detergent specifically designed for delicate fabrics or cotton materials. Avoid using bleach or harsh chemicals as they may weaken the fibers and affect the pillow's integrity.
  6. Proper Load Balance: If washing multiple pillow inserts, ensure the washing machine is not overloaded. Providing enough space for movement within the machine will prevent excessive friction and maintain the pillow inserts' shape.
  7. Rinse Thoroughly: After the wash cycle, run an extra rinse cycle to ensure all detergent residues are removed from the pillow inserts.
  8. Drying: After washing, remove the pillow inserts promptly from the washing machine. Gently squeeze out any excess water, but do not twist or wring the inserts, as this may damage the filling.
  9. Air Dry: Lay the pillow inserts flat on a clean, dry surface, preferably under the sun or in a well-ventilated area. Avoid exposing them to direct heat sources, as this may cause shrinkage or damage.
  10. Fluffing: Once the pillow inserts are completely dry, give them a gentle shake or fluff to restore their original shape and loftiness.
  11. Storage: When not in use, store the clean and dry cotton pillow inserts in a cool, dry place to prevent any mold or mildew growth.
  12. Spot Cleaning: If you notice any localized stains or dirt, spot clean the affected areas with a mild detergent and a damp cloth, then allow the insert to air dry.

Following these care instructions will help extend the life of your cotton machine-washable pillow inserts and keep them fresh and comfortable for a long time.

Privacy & Safety

At Foamily, we value your privacy and are committed to ensuring a safe and secure shopping experience. This Privacy and Safety section outlines the measures we take to protect your personal information and ensure the safety of your transactions. By using our website and providing your information, you agree to the terms and practices described below.

  1. Collection and Use of Personal Information: We may collect certain personal information from you when you create an account, place an order, or subscribe to our newsletter. This information may include your name, email address, shipping address, and payment details. We only use this information to process your orders, communicate with you about your purchases and promotions, and enhance your shopping experience with us. We will never share, sell, or rent your personal information to third parties for marketing purposes without your explicit consent.
  2. Data Security Measures: We implement various security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption technologies (SSL) to protect your sensitive data during transmission. Additionally, we regularly monitor our systems for potential vulnerabilities and maintain robust firewalls to protect against cyber threats.
  3. Secure Payment Processing: We partner with reputable and trusted payment service providers to process all financial transactions. Your payment details are encrypted and securely transmitted directly to the payment gateway. We do not store your credit card information on our servers, ensuring an extra layer of protection for your financial data.
  4. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, track website usage, and offer personalized content and promotions. You have the option to control or disable cookies through your browser settings, but please note that this may affect some functionalities of our website.
  5. Third-Party Links: Our website may contain links to third-party websites, plugins, or services that are not under our control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party entities before providing any personal information to them.
  6. Children's Privacy: Our website is intended for a general audience and is not directed towards children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information from our systems.
  7. Policy Updates: This Privacy and Safety Statement may be updated from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review this section periodically.

If you have any concerns, questions, or requests related to your privacy or safety on our website, please don't hesitate to contact our customer support team at [email address] or through our contact form.

Last updated: July 3th, 2023

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